Frequently Asked Questions: Ordering

Sales Tax
Do you charge state sales taxes?
Currently, we only charge taxes for Indiana and Texas residential orders and all orders for North Carolina.
School Purchase Orders
Does Prufrock Press accept school purchase orders?
Yes. We do accept purchase orders for all of our traditional products; however, we cannot accept purchase orders for eBooks or other downloadable products.
Can I get a quote or pro-forma invoice?
Yes. Call, fax, mail, or e-mail the list of items for which you need a quote or pro-forma invoice to our business office. Normally, it will take 1-2 business days for the quote to be completed.
Bookstores
Can we still order from you if we're a bookstore?
With the exception of a few hard-bound textbooks and testing instruments, Prufrock's products are represented to the trade by Sourcebooks (Naperville, IL). If you are a bookstore and would like to place an order, please call Sourcebooks at (800) 432-7444.
eBooks Sold by Prufrock

How can I access eBooks?
eBooks sold by Prufrock Press require the free Adobe Digital Editions reader software. The free reader software offers an engaging way to view and manage eBooks and other digital publications. ADE acts as a digital library for all of your eBooks. ADE supports industry-standard eBook formats, including PDF and ePub files.

Using your free Adobe ID (sign up when you first install ADE), eBooks purchased with ADE protection may be used on up to six devices that support the ADE reader software.

See ADE Formatted eBooks for more information.

Returns

How do I make a return?
Please send all returns, freight prepaid, to:

Prufrock Press Inc.
C/O LSC Returns
5530 W. 74th St.
Indianapolis, IN 46268