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We hope that you find using our website to be a time-saving and pleasant experience. We have made every effort to design and test our site to make your online visit a positive experience. If you have any questions, comments, or ideas for us, please
feel free to call our offices between 7:30 a.m. and 4:30 p.m. central time, Monday through Friday.
We can be reached at (800) 998-2208.
If you wish to contact us via e-mail, please write us at .
If you wish to contact the editorial department via e-mail, please write our .
Federal Tax ID: 74–2833395
Business Office (Waco, TX)
Customer Service, Order Processing, and General Business
P.O. Box 8813
Waco, TX 76714-8813
1.254.756.3337 Voice International
1.254.756.3339 Fax International
Ginny Bates, Customer Service and Office Manager
Contact me for accounts payable questions, royalties, website questions, and conference information.
Lindsey Bates, Customer Service
Shannon Gross, Customer Service
Contact me for invoice questions, account questions, payments, quotes, and order status.
Candace Stockhausen, Customer Service
Contact me for Creative Kids subscriptions, W-9 requests, and invoice copies.
Sandy Blades, Shipping & Receiving
Publishing Office (Austin, TX)
Editorial, Permissions, Marketing, and Advertising
Important: If you wish to submit a prospectus to our editors, please visit our Book Prospectus Guidelines page. Please note that e-mailed product submissions are not accepted. Specific submission instructions are provided on the page referenced above. No phone calls regarding prospectuses or book ideas, please!
5926 Balcones Dr, Ste. 220
Austin, TX 78731
Lacy Compton, Editor and Promotions Coordinator
Contact me for trade books, promotions/media requests, review copies, and Creative Kids magazine questions.
Bethany Johnsen, Assistant Editor and Permissions Coordinator
Contact me for permissions requests, book prospectus status, Creative Kids magazine submission questions, Amazon questions, desk/review copies, and website corrections.
Rachel Taliaferro, Assistant Editor
Contact me for classroom materials questions.
Joel McIntosh, Publisher and Marketing Director
Contact me via e-mail only, please! Voice messages will not be answered.
Raquel Trevino, Graphic Designer and Production Coordinator
Contact me for print production and freelance opportunities.
Allegra Denbo, Junior Graphic Designer
Contact me for cover image requests of our titles.